FAQ 

Shipping times vary depending on your location and the shipping method you choose at checkout. Order by midnight for next day delivery. Next day delivery applies Sunday – Friday Orders placed on a Saturday will be delivered on Monday. Free delivery for orders above AED 500 across the UAE.

Our delivery services are limited to within the UAE

You can track your order by logging into your account on our website and viewing the order status. We will also send you an email with tracking information once your order has shipped.

If you receive a damaged or defective item, please contact our customer service team within 48 hours of receiving the item. We will work with you to resolve the issue and provide a replacement or refund if necessary.

If your order has not yet shipped, you may be able to cancel it by contacting our customer service team. If your order has already shipped, you may need to follow our return policy to receive a refund or exchange.

You can contact our customer service team by email. Our contact information can be found on our website.

Currently, we only accept payment via cash on delivery.

We have a 5-day return policy for most items. If you are not satisfied with your purchase, you can return it for a refund or exchange as long as it is in its original condition.